faq

Questions / Answers


  • Orders

    Where is my order?

    After you place an order, it usually takes 1-2 business days to process. We’ll send you a confirmation email once it’s handed over to one of our delivery carriers, so keep an eye out!

    If it says it has been delivered and it has not, please call us and/or the carrier.

    How much is shipping?

    We’ve got a few different options you can choose from:

    Free shipping on all orders over $25

    Standard shipping takes 1-7 business days after processing, and costs $5, no matter where you live.

    2-Day delivery is just $15.

    If you’re in an ASAP situation, just call us at 1-877-PYT-NoBS (1-877-798-6627)

    What's your return policy?

    We hope you’re 100% satisfied with your products, but if you’re not, you can make a return within 60 days of purchase or receive store credit up to 6 months from original purchase date. Simply email us at hello@pytbeauty.com with your order number so we can help you with the return process. Once we receive the returned items, we’ll issue you a refund for the purchase price within 5 business days.

  • Contact

    How can I get answers to more questions?

    We’re available 9 am – 6 pm central standard time. You can call us at 1-877-PYT-NoBS (1-877-798-6627), or email us.

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